1. Your account
You must give a real, working email address and keep your sign-in details private. One person may hold one account. Accounts created with temporary or disposable email addresses may be refused or closed.
2. Credits and bundles
Credits are used to edit photos: Standard uses 1 credit, Signature 2 and Showcase 3. Bundle credits do not expire while your account is open.
Credits have no cash value and cannot be transferred, sold or exchanged for money.
If an edit fails on our side, the credits for that photo are returned automatically.
3. Subscriptions
Subscriptions renew each billing period until cancelled. You can cancel at any time; access continues until the end of the period you have paid for.
Unlimited Standard photos are subject to fair use: up to 300 per billing period and reasonable daily limits. Plans are for the subscribing agent named on the account and may not be resold or shared publicly.
If a subscription payment fails, subscription benefits stop until payment succeeds.
4. Refunds
Credits that have already been used to edit photos cannot be refunded, because the editing cost has already been incurred.
Unused bundle credits may be refunded on request within 14 days of purchase. When a purchase is refunded, its unused credits are removed from your account.
5. Free credits and referral rewards
Welcome gifts, roadmap rewards and referral rewards are promotional. They are limited to one per person, may be used only on Standard edits and have no cash value.
Referral rewards become available 14 days after the referred member's qualifying purchase and are cancelled if that purchase is refunded or disputed.
We may remove free credits, cancel rewards or close accounts that obtain them through multiple accounts, fake sign-ups, automation or other misuse.
6. Chargebacks and payment disputes
Please contact us through Messages before disputing a charge with your bank — we will try to resolve any problem quickly.
If a payment is disputed or reversed, we may remove the credits from that purchase and pause the account while we review it. Paused accounts cannot create new edits until the review is complete.
7. Acceptable use
Upload only photos you own or are allowed to use. Do not use the service to mislead buyers about a property's real condition.
You are responsible for following your MLS and local advertising rules, including disclosing edited photos. Our MLS checks are guidance only, not approval.
We may apply usage limits, and may suspend accounts that overload the service, attempt to bypass limits or abuse it in other ways.
8. Changes
We may update these terms. Continued use after an update means you accept the new terms.